Incidents & triage
Fast human triage for hazard reports — AI may suggest; it never decides alone.
Who this is forShared service handling intake that cannot wait for the next pulse.
Org adminHR reviewerCompliance officerScreenshot shown as: Priya Raman
moosh.app/incidents
Named or anonymous hazard reports land here with response-time targets. This path is for urgent human attention, not scheduled campaigns.
AI may **suggest** severity or route; a person must confirm. Crisis resources stay deterministic. Investigations and support are never auto-closed by orchestration.
After triage, work may join the risk loop, an investigation, support, or a regulator path — still under human ownership.
For example
An anonymous overtime report is triaged as high and routed to investigation; no playbook skips Irene’s case ownership.
Worth knowing
- Triage
- Quickly deciding how urgent a report is and what needs to happen with it first — always human-confirmed for severity-dependent routing.
What you can do here
- 1Triage new reports promptly.
- 2Confirm severity; never leave AI suggestion as final.
- 3Route to investigation, risk, support, or regulator as needed.