Reference
Glossary
Definitions for the terms used throughout MOOSH, gathered in one place for quick reference. Each entry links back to the screen where it applies.
- Activity log See: System admin →
- A record of every significant action taken on the platform, kept for accountability and troubleshooting.
- AI draft See: MOOSH Assist →
- A first version written by the assistant. It always needs a person to check it before it counts as final.
- Anonymity floor See: Workplace risks →
- Results only appear when at least five people are behind them — never a smaller group that could identify someone.
- Assurance pack See: Assurance packs →
- A formal, frozen evidence report proving the work was done properly, ready for leadership or the board.
- Auto-approvable control See: Control library →
- A library definition allowed to skip the pack click under Tier 3 policy when risk band and rules permit.
- Autonomy tier See: Playbooks →
- 0 console · 1 assisted · 2 orchestrated · 3 conditional auto for standard controls only.
- Campaign See: Assessment campaigns →
- One round of a questionnaire sent out to employees, from launch until it closes.
- Capability See: Review triggers →
- A reusable platform feature a jurisdiction pack can declare it needs — for example event-driven review or worker risk communication.
- Check-in See: My MOOSH →
- A short questionnaire you complete about your own work experience. Your individual answers are private to you.
- Citation See: Policy assistant →
- The exact policy document and version the answer was grounded on.
- Control See: My controls →
- A fix — something changed in how work happens so a risk is genuinely reduced, not just written about.
- Control task email See: My controls →
- A transactional message with a deep link to the assigned control — never includes private check-in content.
- Corrective action (CAPA) See: Investigations →
- The fix put in place after an investigation, plus the plan to stop the same thing happening again.
- Decision Pack See: Dashboard →
- A playbook-assembled bundle of proposed work waiting for shared-service approve, amend, or reject.
- Enough people took part See: Consultations →
- A minimum number and mix of attendees is required for a consultation to count as valid.
- Exception cockpit See: Dashboard →
- The dashboard panel that lists only work needing shared-service judgment — packs, overdue tasks, triggers.
- Framework See: Framework & evidence →
- The set of rules and standards the organisation has agreed to follow — for the UK, ISO 45003 plus UK guidance.
- Group result See: Dashboard →
- A combined answer from several employees. We never show a result unless at least five people are behind it.
- Instrument See: Instrument library →
- A fixed, tested questionnaire — the actual set of questions behind a check-in or campaign.
- ISO 45003 See: Framework & evidence →
- An international standard for managing psychological health and safety at work.
- Jurisdiction See: Framework packs →
- The country or region whose specific rules apply — each one needs its own local approval before it's treated as active.
- Legal effect See: Framework packs →
- How strongly a pack binds practice — for example guidance, model source, or adopted requirement.
- Licence gate See: Instrument library →
- A hard block that prevents selecting a commercial instrument until the organisation has cleared the publisher's terms.
- Maturity See: Maturity review →
- How developed and consistent your safety practices are — separate from whether any specific risk currently exists.
- Mental Health First Aider — a colleague trained to give first-line, confidential support.
- In Brazil, the risk inventory and action plan document required under NR-1 — shown here only as a synthetic concept fixture.
- Playbook See: Assessment campaigns →
- A versioned rule that can start work from a schedule, threshold, or event without a blank-page rebuild.
- Playbook See: Decision packs →
- A versioned, vertical- and regulation-agnostic rule that starts work from a schedule, threshold, or event.
- Playbook See: Playbooks →
- A versioned rule that starts work from a schedule, threshold, or event.
- Policy document See: Policy assistant →
- A versioned company policy file kept in a separate, access-controlled corpus — not mixed with anonymous check-in answers.
- Ranked list of fixes See: Control library →
- Changing the work itself outranks things like extra training — it deals with the cause, not just the symptom.
- Reportable See: Team dashboard →
- A team result is only shown once enough people have answered. Below that, the screen simply shows nothing, on purpose.
- Required capability See: Framework packs →
- A generic platform feature a pack must have enabled before it can be activated.
- Resilience score See: Dashboard →
- A single 0–100 number summarising how healthy things look across the whole organisation right now.
- Response-time target See: Review queue →
- How quickly a suggestion needs a decision — the most serious risks must be reviewed within 24 hours.
- Retention policy See: Organisation admin →
- How long different kinds of data are kept before being deleted, set by the organisation within allowed limits.
- Review trigger See: Review triggers →
- An event or statutory clock that requires a targeted re-assessment, rather than waiting for a routine campaign cycle.
- Risk acceptance See: Board portal →
- A formal decision that a risk which can't be reduced further right now is tolerable for a stated period, with reasons recorded.
- Risk left after a fix See: Risk register →
- How much risk remains once a fix has been put in place — rarely zero, which is why review dates matter.
- Signal See: Risk intelligence →
- An early hint that something might be wrong — not yet a confirmed, written-up risk.
- Standard-control auto-approve See: Decision packs →
- Tier-3 path where a library control flagged auto_approvable may apply without a pack click when band and policy allow.
- Strengths survey See: People development →
- A well-known, voluntary way of identifying what you're naturally good at — separate from any work performance measure.
- Tier 3 See: Review queue →
- Conditional auto path for standard library controls only — never employment or investigation decisions.
- Transactional email See: Organisation admin →
- Action and notification messages (packs, tasks) without open/click tracking and without HIGHEST content in the body.
- Quickly deciding how urgent a report is and what needs to happen with it first — always human-confirmed for severity-dependent routing.